Introducing the ZEN CyberCloud's Open Source Call Controller

In an era when regulations become stricter and communication data becomes increasingly crucial, your business needs more than a call recording tool—it needs intelligent voice governance. That’s where ZEN CyberCloud Voice Analytics comes in.

Built for security, scalability, and insight, our Call Controller Platform helps organisations confidently manage voice recordings — fully compliant, fully searchable, and under your control.

SOX, PCI, MiFID… We’ve got you covered.

With ZEN CyberCloud Voice Analytics, you don’t just record calls — you retain them with precision. Our compliance-oriented retention engine ensures you meet the highest industry standards, from PCI-DSS and SOX to MiFID II.

No more scattered recordings or audit anxiety. Just complete traceability, automated lifecycle management, and airtight readiness for any inspection.

Powerful Rule Engine voor total control

Don’t waste time on manual tagging or clean-up. Our advanced Rule Engine lets you automate retention, classification, and deletion based on custom logic tailored to your business needs.

Want to retain investor calls for 7 years? Delete HR conversations after 30 days? Tag all sales calls with keywords like “renewal”? Done. You set the rules — the system enforces them.

Smart Search in Audio

Searching hours of calls for a critical decision? Not anymore. ZEN’s smart search lets you filter by keyword, date, participants, or context, and jump straight to the relevant fragment.

Whether you’re hunting for a deal term, a compliance trigger, or a single sentence from last quarter’s board call, you’ll find it in seconds.

Easy access, maximum security

Say goodbye to password sprawl. With Single Sign-On (SSO) support, your team can access the Call Controller using their existing enterprise credentials — safe, simple, and fully auditable.

It’s one less login to remember, and one giant leap for your security posture.

Scalable, infinite storage

Whether you record 100 calls a week or 10,000 daily, our Google Cloud-backed platform scales with you effortlessly. There are no on-prem limits or storage bottlenecks—just smooth, secure, and cost-efficient cloud storage built for the long haul.

Open Source. No vendor lock-in. Ever.

Unlike most enterprise solutions, ZEN CyberCloud Voice Analytics is fully Open Source. You can audit the code, customise the behaviour, or self-host the platform if you prefer.

We believe critical infrastructure should never be a black box. That’s why we proudly say:

May the source be with you.

ZEN CyberCloud Voice Analytics is your all-in-one platform for governed, secure, and scalable voice analytics — from compliance to cloud to clarity. Whether you’re a regulated enterprise or a growing tech company, we give you the tools to own your voice data.